Any other questions
Concessions - Our events booking page has options for concession tickets. Concessions are defined as follows
- Persons with accessibility difficulties (e.g. wheelchair users) or who are registered disabled.
- Persons of a pensionable age who are aged 65+
- Persons under 16 years of age
Children under the age of 2 are free if carried in person or in a sling. We regret that the concessionary rate would be applicable for all children in a pram or pushchair due to the limited space available in the classroom (we would advise parents that events are in a relatively small classroom for 38 persons, and can last up to 45 minutes-1 hour between breaks, and that whilst we have an on site composting toilet, we have no dedicated baby change facility at this time)
If you have any additional questions you can contact us and we will endeavour to answer as soon as we can or call our office (open during normal office hours) on 0191 265 5510.
Animals - Kielder Observatory is happy to permit assistance dogs/guide dogs on to the site, but regret that no other pets are allowed at the observatory. You are however welcome to leave them in your car in the car park and visit them during the event.
Event availability - If you go on our events page and select a date you'd like to visit, and find that you cannot book, it usually means that the event is sold out. The best option in case is to have a look at similar events around the same period. However, it is not unusual for the observatory to be fully booked up to 3 months in advance of an event date, so, we do recommend if you are looking to come, to book as early as possible.
We do not formally operate a waiting list, but if tickets do become available for events we will announce it via social media using our Facebook page so if you have expressed an interest in obtaining tickets for a sold out event, please follow us here to get the latest information.